Roksana Akhtar
Privacy Policy
Last updated on 31 Jan 2020
Table of contents 

1. Who we are? 
2. What information do we collect about you?
3. How will we use the information about you? 
4. How long is your personal information retained?
5. Where personal information is stored 
6. Keeping personal data secure and disclosing your information 
7. Access to your information and correction 
8. Children's privacy 
9. Cookies 
10. Other websites
11. Changes to our privacy notice 
12. How to contact us 

1. Who we are? 

Mayfair Investments In Yield are a UK based property buying company. This privacy notice explains how we use any personal information we collect about you when you use our services and this website.  
MIIY is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services or this website, then you can be assured that it will only be used in accordance with this privacy notice.

2. What information do we collect about you? 

We collect, process and retain personal information about you only when you: 
• submit your information to us using the “Contact Us” forms, our social media ads etc. 
• directly contact us by phone • enter into any agreement with us – for example purchasing or selling your home. 
• have had your property on the market and we have received/obtained information from marketing company data or from online source that you may have had it advertised on.  

This information can include: 
• name 
• phone number 
• email address 
• bank details 
• client location 
• visiting IP address 
• property address owned Unless a person voluntarily submits personal data to us (for example, by sending us an e-mail, application form, via our online ads or completing the contact form), we cannot personally identify an individual.
We use the information only for the purpose you provided to us. It may include: 
• responding to your request 
• providing you with way to sell your property.

3. How will we use the information about you?

We collect information about you to process your enquiry or manage the service we provide for you.
We will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it longer than is necessary.
This is what we do for the following:

• Prospects: We use your personal information to respond to any general enquiries you may have made to us via our contact us form, email, telephone or any other method of communication. We will use this information to follow-up your enquiry or recommend you a service that may be suitable via a third party like an auction service. 
 Home Sellers: We use your personal information to carry out checks we are duty bound do before we can enter into a contractual agreement with you. We may use it to recommend a third party service to help you with your query. 
• Tenants: We use your personal information to verify your identity and ensure you are able to afford the tenancy services we provide you. This may also include us sharing the minimum amount of your data with 3rd party suppliers (e.g. carpet fitter) and or sub-contractors (e.g. maintenance) in order to carry out the services we have contracted to in the AST agreement. 
• Current Employees & Former Employees: We use (or used) your personal information to process your salary payments, so we know who to contact in case you have an emergency at work and manage your work performance. 
• Job Applicants: We use your personal information to assess your suitability for the role you have applied for and potentially shortlist you for the job role. All the information you provide us will only be used for progressing your job application, or to fulfil legal or regulatory requirements if necessary. 
• Website Visitors: We use your information collected from the website www.roksanaakhtar.com to personalise your repeat visits to our website. MIIY will not share your information for marketing purposes with any other company. 

 4. How long is your personal information retained? 

We are required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

5. Where personal information is stored 

We store personal information in digital format on secure cloud servers and systems hosted in the European Union (EU) and outside the EU. Access to personal data is highly restricted internally for approved business purposes only. Any personal data collected in paper form (e.g. CVs, feedback forms, business cards, etc.) are securely saved online too. Personal data is retained for a maximum period of 2 years unless required for specific legal or regulatory purposes. For example, employee information will be kept for 6 years after the employee has terminated their employment contract.

6. Keeping personal data secure and disclosing your information 

Transmitting information over the internet is generally not completely secure. We have procedures and security in place to keep personal data secure once it is in our systems. We won’t share personal information with any 3rd party organisation for market research, marketing, or commercial purposes without specific consent from the user.
Mayfair Investments In Yield Limited This document is uncontrolled when printed
However, we may share information (including personal information) if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This may include submitting information to government departments for legal reasons.

7. Access to your information and correction 

You have the right at any time to:
• Ask for a copy of the information about you held by us in our records 
• Ask us to correct any inaccuracies in your information 
• Make a request to us to delete what personal data of yours we hold 
• Object to receiving any marketing communications from us.
Please make any of the requests outlined above by contacting us by email: info@roksanaakhtar.com or in writing marked for the attention of our Data Compliance Manager at the following address: Mayfair Investments In Yield, Suite 71, 33 Great George Street, Leeds, LS1 3DA
In the event that you wish to complain about how we have handled your personal data, please contact the Customer Services Manager at info@roksanaakhtar.com.
Our Customer Service Manager will then look into your complaint and work with you to resolve the matter. 
If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Information Commissioner’s Office in the UK here: https://ico.org.uk/concerns/ and file a complaint with them.

8. Children's privacy 

Our Service does not address and is not directed towards anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our systems.

9. Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

10. Other websites 

Our website contains links to other websites. This privacy notice does not cover the links within this site linking to other websites. We encourage you to read to read the privacy statements on the other websites you visit.
Mayfair Investments In Yield Limited This document is uncontrolled when printed

11. Changes to our privacy notice 

We keep our privacy notice under regular review and we will place any updates on this web page. This privacy notice was last updated on 31st Jan 2020
Mayfair Investments In Yield is a registered Data Controller with the Information Commissioner’s Office (ICO).

12. How to contact us 

Please contact us if you have any questions about our privacy notice or information we hold about you email us or write to: 

Data Compliance Manager 
Mayfair Investments In Yield, Suite 71, 33 Great George Street, Leeds< LS1 3DA
 
Contact Us
Feel free to reach out if you need anything at all.
Email: rox@mintstead.co.uk
Phone: 020 3837 3845